Big Bachat Bazaar

At Big Bachat Bazaar, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe and secure.

Information Collection: We collect personal information such as your name, email address, and contact details when you place an order, sign up for our newsletter, or engage in any other activities on our website.
Use of Information: The information we collect is used solely for processing orders, delivering products, and improving our services. We do not share your personal information with third parties, except when required for order fulfillment or legal purposes.
Data Security: We use secure technology to protect your information during transactions. Your data is stored securely, and access is limited to authorized personnel only.

Shipping Policy

At Big Bachat Bazaar, we ensure fast, reliable shipping across Hyderabad and other towns, making your shopping experience convenient and affordable.

Same-Day Delivery (Hyderabad & Latifabad Main Areas): For customers in Hyderabad and Latifabad main areas, we offer same-day delivery for orders placed before [insert time].

Delivery Charges:
Hyderabad & Latifabad Main Areas: A flat delivery charge of PKR 150 is applied. The maximum allowed weight for each delivery is 10 kg.
Other Towns: For customers outside Hyderabad and Latifabad, a minimum delivery charge of PKR 350 applies. Delivery times may vary based on location.
Shipping Times: Orders are typically processed within 1-2 business days. Delivery outside of Hyderabad and Latifabad main areas may take 3-7 business days, depending on the location.
Weight Limits: The maximum allowed weight for each delivery is 10 kg. If your order exceeds this weight, additional charges may apply, and our customer service team will contact you with further details.
Tracking: Once your order is dispatched, you will receive a tracking number to monitor your shipment’s progress.

Delivery Delays

Weather or Unforeseen Events: While we strive for timely deliveries, delays may occur due to extreme weather conditions, natural disasters, or unforeseen events like protests, strikes, or road closures. In such cases, we will keep you informed and work to deliver your order as soon as possible.
Customer Support: For any delivery-related concerns or delays, feel free to contact our customer support team at [insert contact details] for updates and assistance.

Return & Refund Policy

Your satisfaction is our priority at Big Bachat Bazaar. If you are not completely satisfied with your purchase, we are here to help.

Returns: We accept returns within [insert number] days of receiving your order. Items must be in their original condition, unused, and with all original packaging.
Refunds: Once we receive and inspect your returned item, we will notify you about the status of your refund. Refunds will be processed within [insert time frame] and will be credited back to your original method of payment.
Non-Returnable Items: Customized products, such as personalized greeting cards or surprise gifts, are non-returnable unless defective.
Return Shipping: Return shipping costs are the responsibility of the customer, except in cases of damaged or incorrect items.

Terms & Conditions

Welcome to Big Bachat Bazaar. By using our website, you agree to comply with and be bound by the following terms and conditions:

Product Availability: All products are subject to availability. In the event of a stock-out, we will notify you and provide alternatives or a full refund.
Pricing: We strive to provide accurate pricing information; however, errors may occur. In the event of incorrect pricing, we reserve the right to cancel or adjust your order.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.
Modifications: Big Bachat Bazaar reserves the right to update or modify these terms at any time. It is the responsibility of users to review these terms regularly.

Cancellation Policy

At Big Bachat Bazaar, we aim to offer flexible cancellation options.

Order Cancellation: Orders can be canceled before shipment is confirmed. Once the order is dispatched, it cannot be canceled.
How to Cancel: To cancel an order, contact our customer service team at [insert contact details]. If eligible, your order will be canceled, and a refund will be issued.
Refunds for Canceled Orders: Refunds will be processed within [insert time frame] and credited to your original payment method.

Customization Policy

Big Bachat Bazaar offers a unique customized surprise gift service to make your special moments even more memorable.

Customization Requests: Customers can request personalized messages, designs, and packaging for select products. Please provide clear instructions during the order process.
Processing Time: Custom orders may require additional time for preparation. We will notify you of the estimated delivery date.
Non-Returnable: Customized products are non-returnable unless they arrive damaged or with errors caused by us.
Approval: For certain customizations, we may send a digital proof for your approval before proceeding with production.

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